We’ve had 2 folks out now to look at this – none were familiar with Whirlpool per say, so now I’m biting the bullet and getting a whirlpool guy in. arg. It’s probably stuck or jammed in some way – the stove was here when we bought the house, so there’s not much we can do as far as tracking down where it came from.
Thanks again for all the advice and tips – I appreciate your time and expertise!
Pamela