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It is glazing putty that is coming loose from inside where the frame meets the glass it seals the glass to the frame. we had this issue also from our former manufacturer and they said that sometimes this happens and that all that can be done is take a razor knife and cut it away around the outside edge of the glass and take some clear silicone and caulk the edge of the frame and glass so no water can penetrate there.
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMTHE BEST THING TO DO IS CALL THE LOCAL DISTRIBUTOR OF THE WINDOW MANUFACTURER AND SEE IF THEIR IS A WARRANTY ON IT. YOU CAN ALSO CHECK WITH A LOCAL GLASS COMPANY. YOU DON’T HAVE TO BUY A WHOLE NEW WINDOW, YOU CAN JUST ORDER THE GLASS AND PAY FOR INSTALLATION.
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMthe best window for sound would be a window with laminated glass in it which provides superior sound deadening properties. I sell Windsor Windows (http://www.windsorwindows.com) and for a vinyl slider window with a rough opening of 6’0 wide x 4’0 high w/ low-e glass and laminated glass w/ screen lists for $686.00 ea
Other window manufacturers also have windows with laminated glass in them, so research is the key.THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMUNFORTUNATLEY AFTER 14 YEARS YOU ARE PROBABLY GOING TO BE OUT OF LUCK ON GETTING ANY KIND OF HELP FROM CRESTLINE. IF THE EXTERIOR OF THE WINDOW IS WOOD ROT IS ALMOST INEVITABLE.
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMIF YOU LOOK CAREFULLY AT ANDERSEN WINDOWS YOU WILL SEE THAT THE OUTSIDE OF ANDERSENS WINDOWS ARE ACTUALLY A VINYL MATERIAL THEY ARE NOT ALUMINUM CLAD AS MOST BELIEVE THEY ARE. UNLIKE MOST WINDOW MANUFACTURERS THEY USE A VINYL MATERIAL TO COVER THE WOOD ON THEIR SASHES AND FRAMES.
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMIF YOU WOULD EMAIL ME THE SIZES YOU NEED I CAN GIVE YOU A BALLPARK FIGURE ON WINDSOR WINDOWS. NOW BE AWARE PRICE MAY BE HIGHER OR LOWER THAN A DISTRIBUTOR FROM YOUR AREA. I HIGHLY RECOMMEND WINDSOR WINDOWS (HIGH QUALITY, SERVICE, AND ATTENTION TO DETAIL)
ALSO LET ME KNOW IF YOU ARE LOOKING FOR CASEMENT, DOUBLE-HUNG, SINGLE-HUNG,
COLOR: WHITE OR CLAY
GRIDS OR NO GRIDSALSO THE WARRANTY FOR PELLA THERMASTAR STATES LIFETIME ONLY FOR THE ORIGINAL OWNER, BUT IF OWNER SALES HOME THEN WARRANTY DROPS TO A 20 YEAR WARRANTY ON THE WINDOW FRAME AND 10 YEARS ON GLASS
ALSO THE GLASS ITSELF IS ONLY WARRANTEED FOR 20 YEARS ON THERMASTAR IF THE HOME IS OWNED BY THE ORIGINAL OWNER.
WINDSORS WARRANTY IS FOR THE LIFETIME OF THE PRODUCT FOR ORIGINAL OWNER AND THE GLASS IS WARRANTED FOR 10 YEARS, BUT IF SOMETHING HAPPENS TO THE GLASS AS FAR AS A SEAL FAILURE AFTER 10 YEARS THEY WILL REPLACE IT FOR A COST OF 50% OF THE CURRENT LIST PRICE AND THAT STAYS IN EFFECT FOR AS LONG AS YOU HAVE THE WINDOWS.
WITH PELLA’S IF THE GLASS GOES BAD AFTER 20 YEARS YOU WILL PAY FULL PRICE.
WINDSOR WINDOWS HAVE A BEEFIER FRAME THAN PELLA’S THERMASTAR PRODUCTS.
FOR MORE INFORMATION GO TO http://WWW.WINDSORWINDOWS.COM
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
EMAIL: MBURR@CBMCCI.COMwindsor windows (http://www.windsorwindows.com) makes a great impact window. if you have sizes i can get you ballpark prices.
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
1-501-984-6074 / WORK
1-501-984-6073 / FAX
EMAIL: MBURR@CBMCCI.COMYOUR BUILDER PROBABLY DIDN’T SPECIFY TO ORDER LoE GLASS AND ARGON GAS IN THE WINDOWS. WHICH WOULD BE A OPTION UP TO THE BUILDER. ALOT OF WINDOW MANUFACTURES OFFER THE OPTION TO GET LoE OR NOT. LoE WOULD HAVE HELPED A GREAT DEAL
THE R-VALUE OF WINDSORS VINYL DOUBLE-HUNG WINDOWS WITH CLEAR GLASS IS 2.13 AND WITH LoE GLASS IT IS 3.23
TH U-VALUE FOR CLEAR GLASS IS .47 AND THE U-VALUE FOR LoE GLASS IS .31THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS
4650 HIGHWAY 7 NORTH
HOT SPRINGS VILLAGE, AR 71909
1-501-984-6074 / WORK
1-501-984-6073 / FAX
EMAIL: MBURR@CBMCCI.COMSolving winter window condensation problems
Friday, December 27, 2002
By John Merrill
(608) 262-7931
MADISON, Wis.-If you are troubled during the fall and winter by condensation on the windows of your home, you aren’t alone. It is a common problem in cold climates.“Understanding the causes of the problem is the first step in solving it,” says John Merrill, University of Wisconsin-Extension housing specialist. “Condensation and ice form on windows because the window surface is below the dew point for the air near the window, so some of the moisture in the air condenses on the glass. The higher the relative humidity of the air near the window, the higher the temperature of the dew point.”
For example, if the thermostat is set at 70 degrees, the temperatures on the surfaces of your windows will be much lower, how much lower depends on the outside temperatures and the insulating value of the window. When the outside temperatures are at the freezing point, temperatures on the inside surface of a double glazed window could easily be in the mid fifties. As the temperature of the air near these cold surfaces drops, its relative humidity climbs to the point where condensation can occur. To eliminate condensation, Merrill says homeowners either need to raise the temperature of the window surface or reduce the relative humidity in the room.
Ice on storm windows is not caused by moisture leaking in from outside as is commonly thought. Air leaking in from the outside would not contain enough moisture to cause condensation problems. The problem is caused by warm moist air leaking into the cavity between the prime window and the storm window from the inside. The leaking air has enough moisture to cause the condensation, but not enough heat to warm the surface. If the temperature is cold enough, the condensation turns to ice. Making the storm windows tighter will not reduce an icing problem, nor will closing the weep holes at the bottom of the window. These should be kept open to allow condensation to escape.
The air usually leaks into the space between the windows through gaps between window sashes and the frames. Sliding windows are historically among the most leaky, however, they have improved recently. The aluminum track at the base of sliding windows can be part of the problem. The aluminum transfers the temperature from outside to the inside track and causes condensation and potential icing problems.
In some cases, air may leak through openings in the window frames. It first finds its way behind the window casing and then through the frame. This is most common in retrofit situations where the original window frames had penetrations for a window weight system. Even if the original window weight wells are filled with fiberglass insulation, this does not stop airflow.
A temporary solution may be to carefully caulk all the joints where the sashes meet the frame with rope caulk, which is removable in the spring. Alternately, you could install a plastic film over the windows, making sure to wrap it around the frame. In the spring, remove the sashes and check the weather stripping. The manufacturer should be able to supply you with replacement weather stripping, if needed.
If the condensation occurs on the prime window and the window is double-glazed, that usually means the relative humidity is too high for the temperature conditions. With a thermostat set at 70 degrees, condensation should not occur on double-glazed windows until outside temperatures drop well below zero, if relative humidity is kept below 40 percent. If you have additional glazing, including Low-e (energy efficiency) coatings or tight fitting storm windows, it takes even colder temperatures before condensation occurs.
Several conditions can increase condensation problems. If you close drapes over windows, this can cause the glass temperature and the temperature of the air between the drape and the glass to become cooler, making condensation more likely. If the thermostat setting is dropped substantially at night, this will cause an increase in relative humidity and may increase condensation. This condensation should vanish once the temperature rises in the morning.
The best way to deal with condensation on high-quality, double-glazed windows is to reduce indoor relative humidity to no more the 40 percent. You can do this by using kitchen or bath exhaust fans until condensation disappears. The fans will be more effective if you open a window elsewhere in the house to provide replacement air. Be sure that the fans you use exhaust to the outside, instead of going to the attic or just recirculating air within the house.
For more information about window moisture problems, contact your local UW-Extension office for a copy of Merrill’s housing publication, “Moisture Problems in the Home” (NCR 312). If you have a housing question, you may send it to John Merrill, 1300 Linden Dr., Madison, WI 53705. Or, visit the UW-Extension housing web site at http://www.uwex.edu/house .
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
MBURR@CBMCCI.COMWhat Is Condensation?
Is your glass “sweating” – is water beading or ice forming on the inside surface of your windows? Don’t be too quick to blame the windows! There’s a good chance that what you are seeing is condensation, a sign that there is excess humidity in your home. Humidity – water vapor mixed with air – is drawn to the coolest surfaces, such as your window. Cool air cannot hold as much moisture as warm air, so windows and doors often collect this moisture and make it visible. A surface that is cooler than room temperature is more likely to show condensation.What Causes Condensation?
Indoor moisture is caused by a variety of factors, including cooking, showering, running dishwashers, storing firewood, pets, fish tanks, plants, clothes dryers that are not vented properly, even breathing. Your new windows are most likely showing condensation more than your old ones because they are more airtight – less air is entering your home from the outside. The air leaking from older windows evaporated the moisture before it could collect.While some humidity is necessary for health and comfort, chronic and excessive condensation should be tipping you off to take some action before serious, costly damage, such as decay, mold, paint problems, and even major structural damage occur.
What about condensation in between the panes of glass? This may indicate a seal failure, and you should contact your Sunrise Window dealer, as this is covered by your warranty.
Why is condensation forming at the bottom of the window? Each insulated unit is a sealed atmosphere, and the air in this atmosphere becomes layered, just as in any closed space. Warm air rises, and since humidity is attracted to cooler air, condensation will often show near the bottom of the glass.
Temporary Condensation
There are several ways to tell if the condensation on your windows is temporary. Does condensation usually form:during baths and showers, cooking, dishwashing, laundry, or other steam producing occasions?
during the start of each heating season? Houses absorb moisture during humid summers. This will dry out after a few weeks of heating.
during sharp temperature changes? Sudden drops in temperature, especially during the heating season, can create temporary condensation.
during new construction or remodeling? Building materials contain a great deal of moisture. When the heat is turned on, this moisture will flow into the air inside the home. It usually will disappear after the first heating season.
Problem Condensation
Excess moisture in your home may eventually cause problems. It may be time to take action if you notice the following signs in your house:Condensation remains on windows throughout the day, even when the outside temperature has warmed up.
Condensation is forming and running down the walls. It may also be causing discoloration, staining, peeling wallpaper and blistering paint.
The air smells musty – this could indicate mold, mildew, or in the worst cases, rot – or odors from everyday household activities that linger too long. Odors increase in intensity with high relative humidity.
Mold, mildew, rot and/or decay are visible. Mold and mildew thrive in most areas and can cause health and house damage.
Interior Condensation
Interior condensation forms on the inside pane of the glass within your home. This is the type of condensation most homeowners notice and become concerned about. It usually forms in the winter, especially at the beginning of the heating season. As the outside temperature drops, the inside surface will also get cooler; therefore, condensation will form at lower relative humidity on cold days. The colder the air outside, the more likely condensation is to occur.You have a great deal of control over interior condensation. See the Reducing Condensation for ways to decrease the occurrence of this kind of condensation.
Exterior Condensation
Conversely, exterior condensation, which forms on the outside pane of the window, typically occurs in the summer. This type of condensation can occur for several reasons: the glass temperature drops below the dew point temperature of the outside air, the air is still, there is a high relative humidity, there is a clear night sky, or there are plants located near your window.While unsightly, exterior condensation should not concern you since it usually evaporates as the day wears on and will not affect the interior of your home. Since you cannot control the relative humidity outside your home, the only step you can take to combat exterior condensation is to warm the inside surface of the window, as this is a way to warm the outside surface. Seeing exterior condensation on those rare days should be reassurance that your windows are doing their job: keeping your heating and cooling in your home where it belongs and saving you money.
Condensation & Health
Improper temperature and humidity can cause comfort and health concerns. Warm, humid environments encourage the growth of molds and fungi, which can lead to allergic reactions. Dry environments can irritate sinus linings and can progress to a sinus infection. The best way to combat this is to achieve the appropriate balance of temperature and moisture in your home. See the table below for guidance.Acceptable Ranges of Temperature & Relative Humidity During Winter (in °F)
The humidity level that should be maintained in your home during the winter varies with the outside temperature. The colder it is outside, the lower the humidity level must be inside your home. All major manufactures of humidifiers list the recommended humidity settings based on outside temperatures. The following guideline is recommended by every major manufacturer of windows and humidifiers.Outside Temperature
Relative Humidity
-20° F 15% or less
-10° F 15% to 20%
0° F 20% to 25%
+10° F 25% to 30%
+20° F 30% to 35%Climate & Other Factors
Northern and Midwest Regions of the U.S., or those places where the temperature average for January is 35° F or colder, tend to have more occurrences of condensation. The greater the extremes between outdoor and indoor temperatures, the more likely moisture will become visible on your windows.Bay, bow, and garden windows often create opportunities for condensation to show because air circulation is frequently limited and their protrusion from the insulated house wall generally makes them a few degrees cooler. Heavy window treatments also limit airflow and increase the likelihood of condensation.
Reducing Condensation
Now that you know the what and why of condensation, it’s time to learn how to reduce the conditions that cause it, especially if you are concerned about the effects of that excess moisture on your home and health.There are several steps you can take in three main areas:
1. Reduce Moisture Sources
Stop or severely limit the use of humidifiers, or adjust them to the appropriate setting.
Run a dehumidifier if needed.
Limit plants, aquariums, and pets. If you care for a lot of plants, group them in one sunny room and avoid over watering.
Have your gas appliances checked, if you have not recently. Malfunctioning gas appliances can deliver excessive water vapor into the air along with more dangerous contaminants. Be sure you have a carbon monoxide alarm.
Store firewood outside.
Eliminate plumbing leaks.
Don’t air-dry clothes indoors.
Correct grading and drainage problems around exterior of your home.
2. Increase VentilationOpen windows for a few minutes each day, particularly after steam-producing activities such as showering/bathing, laundry, and cooking. Heat loss will be minimal.
Run kitchen, bathroom, and other fans longer and more often.
Improve or add a ventilation system in your home through attic, roof and soffit venting. Ensure that everything vents to the outside.
Open blinds and drapes. Heavy window coverings restrict the flow of warm air over the interior glass surface.
Operate ceiling fans to improve air circulation.
3. Increase Air TemperatureRaise the temperature inside the house.
Insulate under the seat and over the head of bay, bow, and garden windows to keep window area warmer.
Direct warm-air supply ducts toward windows or even use a fan for increased air circulation at windows.
If you continue to have alarming condensation and other moisture problems and you have taken the steps above, it may be beneficial to consult a heating contractor specialist for further cures.THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
MBURR@CBMCCI.COMI am a buyer for a home center in arkansas and we have sold Windsor Windows for the last 2 years and have no complaints that have been a result of the window all complaints have been due to installation which will happen to any manufacture (example: not closing properly due to not being level and plumb). You can buy Aluminum clad, primed wood exterior, vinyl, or a composite material which carries a 25 year warranty. I would definately recommend getting Low-E glass on them. If you plan on getting the Pinnacle or Legend series windows you might look at getting what they call “Preserve Protective film” which comes with a clear plastic film that is applied to the inside and outside of the window which protects the glass from dirt, scratches and paint. When the job is done the film can be pulled away to reveal clean glass. This is not available yet in the vinyl series. Also if you live in hurricane areas look into the “Impact” series which has a laminate in between the glass which prevents anything breaking through the glass to help prevent air from entering the home through broken windows and lifting the roof of the home.
If you have any questions please feel free to email me back. mburr@cbmcci.com
THANKS,
MATTHEW BURR
BUYER – WINDOWS AND DOORS
MBURR@CBMCCI.COM
