The wall transmitter opens the door but my hand held remote will not. According to the manual, I erased all codes and tried to put the code in again but the light bulbs on the opener did not flash. I have 2 hand held remotes with good batteries and neither one works. I push in the green learn button to erase old codes, led light gos off and then I pressed the hand held remote and the learn button. I held both down but the lights never flashed. I unplugged opener and waited. Tried the processed with both remotes. What could be the trouble?