tile grout not hard

[mary]

PLEASE HELP !

i just installed new ceramic tile and grout on my kitchen counter tops,

it has been 7 days now and the grout can easly be scrached out, it’s like powder.

i used unsanded grout and measured perfectly. the powder grout that i used was Tec AccuColor and does not give a crue time. i have layed tile before but it has been years. i have never had grout not harden. the grout line is only 1/8′.

please someone help me….do i have to scrap it all out and redo it again?

how long before the grout should be rock hard?

i bought some ready mixed tile grout and had it tinted in case i have to do it again, is this going to dry hard? any help asap.

i have 142 sq ft countertop and backsplash to fix in a hurry. my tiles are 4 inch tiles. pleas please help!!! thank you all

[Graham Flooring]

My questions are; what 4×4 tiles did you use? Are they at least 1/4 ” thick? Did you use shower tiles?

These are important questions.

I have installed tile formany years. In fact I still doit today 5 days a week. No, I can not sayIhave ever had soft grout. I would suggest you call the tech service at Accucolor and tell them exactly what happened. (You will need to be able to answer those questions)

[Author]

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